Privacy Policy - Pacific Building SD

Draft for review — This policy should be reviewed by qualified legal counsel before being published on the production website.

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Pacific Building SD (“Pacific Building SD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit pacificbuildingsd.com, request an estimate, contact us, schedule service, or otherwise communicate with us.

Information We Collect

Depending on how you use the site, we may collect:

Your name, phone number, email address, property address, and the details you submit through a contact or estimate form.
Photos, descriptions, and other information you choose to send about a plumbing, restoration, remodeling, or repair need.
Information you provide when you call, email, schedule an appointment, or communicate with our team.
Basic technical information, such as browser type, device information, IP address, and pages visited, when collected by our hosting, security, analytics, or other website tools.

How We Use Information

We may use the information we collect to:

Respond to questions, quote requests, and service inquiries.
Schedule inspections, appointments, repairs, restoration work, or remodeling projects.
Prepare estimates, communicate about a job, and provide requested services.
Send service-related calls, emails, or text messages when you have requested or authorized them.
Protect the website, prevent abuse, troubleshoot problems, and improve our services.
Meet legal, accounting, insurance, or regulatory requirements.

SMS and Text Messages

If you separately opt in through an online form or another approved method, Pacific Building SD may send service-related and promotional text messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to opt out or HELP for help. You can also contact us using the information below. We do not treat a general visit to the website or acceptance of this Privacy Policy as SMS consent.

Cookies and Similar Technologies

The website may use cookies and similar technologies that are necessary for site operation, security, preferences, analytics, or embedded services. You can adjust cookie settings through your browser. Some features may not work correctly if required cookies are disabled.

When We Share Information

We may share information with service providers that help us host, secure, operate, communicate through, or improve the website and our business—for example, form, scheduling, customer-management, email, analytics, payment, or technology providers—only as needed for those services. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer.

We do not use this website to sell your contact information. Any sharing or disclosure practices should be reviewed and confirmed before this draft is used as the final policy.

Data Retention and Security

We keep information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our systems. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

California Privacy Rights

California residents may have rights regarding personal information, including rights to know, delete, correct, or limit certain uses of information, subject to applicable law and exceptions. To ask a privacy question or submit a request, contact us using the information below. We may need to verify your identity before completing a request.

Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will change when revisions are made. Continued use of the website after an update means you have had an opportunity to review the revised policy.